SAWTOOTH ENTERPRISES, LLC
PRIVACY POLICY

COLLECTING YOUR INFORMATION

We only collect the information that we actually need. Some of that is information that you give us when you request pricing or product information or make a purchase. We store your name and contact information, but we don’t store credit card numbers (except with your permission and in one of our secured payment gateways).

When you visit one of our websites, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive new product development.

Sometimes we receive information indirectly. If you ask about our products through one of our reselling partners, a contractor, architect, or other vendor you are using for your lab project, if you express interest at a conference or other event in which we are participating, or respond to an ad that we may place in a publication or online, they’ll pass on your contact information to us. We’ll use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information. We’ll still have that information even if you later remove it from the social media site.

The last way that we receive information is through referrals. If someone has referred any of our products or services to you, that person may have provided us your name, email address, and other personal information. See Opt-Out, below, to have your referred information removed from our database. If you provide us information about another person, or if another person gives us your information, we will only use that information for the specific reason for which it was provided to us.

Our products and services are not directed to individuals under 18. SAWTOOTH ENTERPRISES, LLC does not knowingly collect personal information from children who are under 16 years of age. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 18 years has provided personal information to us, please write to contracts@sawtoothmediagroup.com with the details, and we will take the necessary steps to delete the information we hold about that child.

HOW WE USE YOUR INFORMATION: SHORT VERSION

We’ll only use your information

1) To meet your requests for information and products, and to service your account,

2) To tell you about SAWTOOTH ENTERPRISES, LLC products, savings, and special promotions by snail mail,

3) With your permission, to send you information via email according to the preferences you’ve set.

4) When you authorize us to post testimonials about our products and services on our website, we may include your name and minimal information, like the name of your company or your city, but only with your permission. If you prefer, we will use only initials, or only title, and omit all other details including company information. The point is that we’re extremely grateful for testimonials and will take them however you’re willing to share.

If you want to opt-out of receiving either promotional snail mail or promotional email from SAWTOOTH ENTERPRISES, LLC at any time, you can do so simply by letting us know (See, ”Opting Out” below.)

HOW WE DON’T USE YOUR INFORMATION

We grow by repeat business from satisfied customers. Part of earning the trust of our customers is providing outstanding products and excellent service. Part of it is respect for customers’ information and doing everything we can to maintain customer confidence.

We do not sell, rent, trade, or share any information gathered on this site with any organization for sales or marketing purposes. We do not sell ad space on our website or anywhere else. We do share information as needed a) with our marketing vendors, so that they can communicate with you on our behalf, per the permissions you have set and within the parameters of our customer privacy policies b) with shippers, installers, and others as needed to complete your web project c) with your consent d) in the extremely rare possibility that we are legally required to collect your information, or need it to protect your vital interests or those of another person. By “extremely rare” we mean that it’s never happened, but we need to tell you about it anyway, just in case.

We’re required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you’ve requested from us. When that’s not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.

HOW WE USE YOUR INFORMATION: DETAILS

Here is a more detailed explanation of how we use your data, as summarized above:

To communicate with you (such as through email) about products and services that you have purchased, and about changes to important notices, such as this Privacy Policy or our Legal Policy

To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you.

To ask you to participate in surveys, or to solicit feedback on our products and services.

To set up and maintain your account, and to do all other things required for providing our services, such as enabling collaboration, contacting others in your organization to arrange shipping, installation, and other services, and verifying and updating your information as needed.

To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services.

To provide customer support, and to analyze and improve our interactions with customers.

To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of SAWTOOTH ENTERPRISES, LLC, SAWTOOTH ENTERPRISES, LLC customers and site visitors, third parties and the public.

To update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you.

To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them; To monitor and improve marketing campaigns and make suggestions relevant to the user.

We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like developers, service providers, domain registrars, and reselling partners), they must have appropriate security measures and a valid reason for using your information, typically to serve you.

Opting Out. To opt-out of future communications from SAWTOOTH ENTERPRISES, LLC. (other than those required for servicing your account), simply email us. In your email.

1) State “Opt-out” in the subject line. We won’t reject your request if you use a different subject line. This one will just help us address your request faster.

2) Please indicate whether you wish to opt-out of email, mail, or both. *If you were referred to SAWTOOTH ENTERPRISES, LLC and would like all of your contact information removed from our database, please also state that. Or write to us at:

SAWTOOTH ENTERPRISES, LLC

1740 East Fairview Ave, #303,

Meridian, ID 83642

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OTHER SITES. This site may contain links to other sites. SAWTOOTH ENTERPRISES, LLC is not responsible for the content, legal policies, or privacy policies of other websites.

Transfer of business. We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information and service data. We will also notify you about any choices you may have regarding your personal information.